Frequently asked questions

Fill out a short form about your business. We review your needs, recommend a practical scope, and send a starting quote before any custom production work begins.

Yes. The quote and scope recommendation are free. Custom design and build work starts only after you approve a package.

Just basic details: your business name, industry, contact info, and any preferences for style or colors. If you have a logo, great — if not, we'll work without one. No technical knowledge required.

Most quote requests receive a response within 24 hours. More complex projects may need a short follow-up before we confirm timeline and scope.

Absolutely. Each package includes revision rounds. Tell us what feels off — colors, layout, copy, images, or conversion path — and we'll adjust it.

No. Every website is designed from scratch based on your business, industry, and preferences. While we have design patterns that work well, your site will be unique to your brand.

Yes. Every site we build is mobile-first. We design for phones first, then adapt for tablets and desktops. Over 60% of web traffic is mobile, so this is non-negotiable for us.

Yes! Visit our Case Studies page to see real projects with measurable results. We also have industry-specific examples on our Services page.

We offer transparent, fixed pricing starting at $99/month for our standard plan. This includes design, development, hosting, SSL, and ongoing support. One-time purchase options start at $2,499. See our Pricing page for full details.

None. Your monthly plan includes everything: hosting, SSL certificate, domain (first year), content updates, security monitoring, and priority support. No setup fees, no surprise charges.

Yes. Monthly plans can be cancelled anytime with 30 days' notice. If you cancel, we'll provide all your site files so you can host it elsewhere. No cancellation fees.

Yes. Our one-time purchase option starts at $2,499 and includes the website build, 1 year of hosting, and 90 days of support. After that, hosting is $29/month.

Yes. We build on Next.js with server-side rendering, optimized images, and CDN delivery. Our sites consistently score 90+ on Google PageSpeed and load in under 2 seconds.

Every site includes foundational SEO: meta tags, structured data, sitemap, robots.txt, and semantic HTML. We also set up Google Analytics and Search Console. Advanced SEO is available as an add-on.

Great! We'll either transfer it to our management (easier for you) or point it to our servers. Either way, there's no additional cost and we handle all the technical setup.

Every site includes an SSL certificate (HTTPS), automated daily backups, DDoS protection, and security monitoring. We use industry-standard security practices and keep everything updated.

All plans include email support with responses within 4 hours during business days. Growth and Enterprise plans include priority support with phone access and 1-hour response times.

Yes! Content updates are included in all monthly plans. Just send us what you want changed — new menu items, updated hours, fresh photos — and we'll handle it within 24 hours.

Our hosting has 99.9% uptime guarantee. If there's ever an issue, our monitoring system alerts us immediately and our team works to restore service. You'll be notified of any planned maintenance in advance.

Yes. We continuously improve our platform and pass those improvements to all clients. If you need custom features (online ordering, loyalty programs, etc.), we can add them as needed.