Legal
Privacy Policy
Last updated: January 15, 2025 · Effective date: January 15, 2025
At Hermes Studio, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your personal data. We've written this in plain language because legal jargon helps no one.
Information We Collect
Information You Provide
When you request a website preview, contact us, or sign up for our services, we collect information you voluntarily provide, including your name, email address, phone number, business name, business address, and any other details you choose to share.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this information.
Information from Third Parties
We may receive information about you from third-party sources, such as business directories, social media platforms, or public databases, to verify and supplement the information you provide.
How We Use Your Information
Service Delivery
We use your information to create and deliver website previews, manage your account, process payments, provide customer support, and communicate with you about your projects.
Communication
We may use your email address to send you project updates, service announcements, and promotional materials. You can opt out of promotional communications at any time by clicking the unsubscribe link in any email.
Improvement & Analytics
We analyze usage patterns to improve our website, services, and user experience. This includes understanding which pages are most popular, how users navigate our site, and where we can make improvements.
Legal Compliance
We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to protect our rights, privacy, safety, or property.
Information Sharing & Disclosure
Service Providers
We share information with trusted third-party service providers who assist us in operating our business, including hosting providers (Vercel), payment processors (Stripe), email services (Resend), and analytics tools (Google Analytics). These providers are contractually obligated to protect your information.
Business Transfers
If Hermes Studio is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
With Your Consent
We may share your information for any other purpose with your explicit consent.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), secure hosting infrastructure, access controls, and regular security audits.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project data is retained for the duration of your service agreement plus 90 days.
Breach Notification
In the event of a data breach that affects your personal information, we will notify you within 72 hours of becoming aware of the breach, in accordance with applicable laws.
Your Rights & Choices
Access & Correction
You have the right to access, correct, or update your personal information at any time. Contact us at privacy@hermesstudio.com to request access to your data.
Deletion
You can request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, dispute resolution). We will respond to deletion requests within 30 days.
Opt-Out of Marketing
You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email. Note that you may still receive transactional emails related to your projects or account.
Cookie Preferences
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling cookies may affect the functionality of our website.
Do Not Track
Our website responds to Do Not Track (DNT) signals. When we detect a DNT signal, we limit tracking to essential analytics only.
Cookies & Tracking Technologies
Essential Cookies
We use essential cookies that are necessary for our website to function properly. These include session cookies for authentication and security cookies for fraud prevention.
Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. This helps us improve our services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Marketing Cookies
We may use marketing cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies are only set with your consent.
Children's Privacy
Age Requirement
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete that information promptly.
International Data Transfers
Data Location
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. We ensure appropriate safeguards are in place for international transfers.
Changes to This Policy
Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
Questions about your privacy
If you have any questions about this Privacy Policy or our data practices, please contact us.